For drivers
- "Picked up load 7734, seals intact, rolling", logged with timestamp and location context.
- "Stuck at the border, add three hours", ETA updated, affected customers flagged for notification.
- "Delivered, POD signed by the receiver", closure recorded, paperwork chase shortened.
- Any language your drivers speak, the record still lands in English for the office.
For customers and brokers
A shipper calls for status: the agent verifies them, reads the latest position and ETA from your board, and logs the enquiry. Your dispatcher never touched the call, and the customer got an answer in forty seconds instead of a hold queue.
Frequently asked
Does it integrate with our TMS?
Via webhooks, updates flow into the systems you run today. Where there's no TMS, the dashboard itself serves as the live board.
What about noisy cabs and accents?
The agents run accuracy-optimized speech recognition with noise handling, and confirm critical numbers (load IDs, ETAs) by reading them back.