What it handles
- Books, confirms, and reschedules appointments into your calendar
- Answers service, pricing-range, insurance, and location questions
- Takes structured messages after hours and flags urgent callers for your team
- Sends appointment confirmations by WhatsApp or email
- Transfers to staff instantly when a caller needs a human
Fewer no-shows, calmer front desk
Confirmations and easy rescheduling are the two cheapest levers against no-shows. The agent does both on every booking, and your reception team gets their hands back for the patients standing in front of them.
Privacy, by design
Calls are disclosed as recorded and AI-answered in the greeting. Your call data lives in your own dashboard, exportable, access-controlled, never resold.
Frequently asked
Does it give medical advice?
No. It handles scheduling, logistics, and general information only, anything clinical is routed to your staff or taken as a message.
Can urgent calls reach a human?
Yes, the agent warm-transfers or flags urgent messages according to rules you set during onboarding.
Which languages?
Twelve, including English, Arabic, Hindi and Urdu, one agent answers in whichever the caller speaks.